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Terms & Conditions |
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Payment Methods for Ordering from DRH
Nautical |
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Kindly mail all cheques, cashiers cheques and / or money order
to:
DRH Nautical
P O Box 660416
Arcadia CA - 91066 0416
USA
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General Information |
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Shipping
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Shipping method is typically via United Parcel Service
'FOB' our facility. If you require expedited shipping (Next-Day
or 2nd. Day) please indicate your shipping requirements
in your email. It is our intent to expedite all orders within
a 2-3 day window plus shipping time.
We can ship worldwide, please contact us via email for global
shipping and handling charges. If you have special requests
please enter this information in the comments box. We will
do everything we can to accommodate your needs.
| Order Value |
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Shipping Charges |
| $ 1 to $ 149 |
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$ 10 |
| $ 150 and above |
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FREE Shipping * |
*Free Shipping
promotion is for ground service only for the lower 48 U.S.A.,
any additional items added to your order that are not subject
to the free shipping promotion will calculate additional
shipping charges. Please email us if you require expedited
shipping (i.e. Next Day, 2nd. Day, or Priority) or Overseas
customers may email
us regarding shipping charges. Shipping charges will
be accessed on all returns.
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Damages
or Loss :: |
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All merchandise is packaged with the
utmost care to insure that all is received in excellent condition.
Note: For all shipments via United Parcel
Service, United States Postal Service or other service carrier
any damage or missing packages encountered a claim should
be filed immediately with said carrier for compensation. All
merchandise shipped out of our facility leave intact and damage
free, therefore all damages or shortages will be to the account
of the shipping service carrier. |
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Company
Privacy Policy :: |
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All of your personal and / or corporate
information received to process all order will be held with
strict confidentiality. No information will be disseminated
or sold to third party agencies for unauthorized use. |
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Returns & Exchange Policy |
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Please read our Return Policy.
To qualify for Money Back offer, you have to meet the following
terms:
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If you're not satisfied with
what you have received, you must contact us within 24
hours of receiving the item, so that we can process your
return for money back, less shipping and 15% restocking
fees |
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The product must be returned
within 7 days of receipt of the product at your end and
It should not be altered or tampered or used and should
be in original packaging |
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Buyer
has to bear all expenses for returning. Please ensure
that you send the product back though a reliable courier
/ shipping Company |
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All Returns must be received
in resalable condition, if a return is damaged we reserve
the right to refuse, replace, repair, and or with hold
credit at DRH Nauticals discretion |
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Please contact us for a RA
(Return Authorization) and instructions |
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With all returns, please include:
your name, shipping address, a copy of your invoice and
an explanation of what you want done with your return
Special orders are not eligible to be returned |
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Large volume orders ($1000
plus and / or over 25 pieces may be subject to a 15% restocking
fee if returned |
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